Terms of Service (ToS) for Wave
Welcome to Wave! By accessing or using our service, you agree to be bound by these Terms of Service (ToS). Please read them carefully.
1. Service Overview
Wave ("the Service") is a SaaS application composed of a web app and a Chrome extension that enables users to send Instagram DMs and follow-ups automatically.
2. User Responsibilities
By using Wave, you agree to:
Use the Service responsibly and in compliance with all applicable laws and Instagram’s terms.
Limit your usage to a maximum of 60 DMs per day, not exceeding 15 DMs per hour, to reduce the risk of account issues with Instagram.
Refrain from including any sensitive or illegal content in the DMs and follow-ups sent via Wave.
Disclaimer: We cannot be held responsible for any issues that arise with your Instagram account due to your use of the Service, including but not limited to account suspension or limitations.
3. Payments and Refunds
Wave offers two payment plans:
Monthly Plan: $29 per month with a 3-day trial.
Yearly Plan: $179 per year with a 3-day trial.
Refund Policy: We offer a "Get 1 Client or Pay Nothing" guarantee for the monthly plan. To qualify, you must have sent 1,200 relevant DMs within 30 days. If you meet this criterion and do not acquire a client, you are eligible for a refund.
4. Service Availability & Modifications
Wave is provided "as is" and without any warranties. We may modify or discontinue any part of the Service at any time without notice. We strive to maintain service availability, but we do not guarantee uninterrupted access and reserve the right to make changes.
5. Termination
We reserve the right to terminate your account without notice if you violate these ToS, particularly if you send sensitive or illegal content via Wave. Upon termination, your account and associated information will be deleted.
6. Limitation of Liability
In no event shall Wave be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of data or account suspension resulting from the use of our Service. You use the Service at your own risk, and you are responsible for your actions and their consequences.
7. Governing Law
These ToS are governed by the laws of France. Any disputes arising out of or related to these terms or the Service will be handled in the courts of France.
8. Contact Us
If you have any questions about these Terms of Service, please contact us at contact@usewave.co.
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